Privacy Policy

Last updated: January 2026

1. Introduction

This Privacy Policy explains how Self Booking ("we", "us", "our") collects, uses, and protects your personal data when you use our booking services. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable EU data protection laws.

2. Data Controller

The data controller responsible for your personal data is the business owner who operates the booking project you are using. Self Booking provides the platform infrastructure.

3. Data We Collect

When you make a booking, we collect:

  • Name (to identify your booking)
  • Email address (to send booking confirmations)
  • Phone number (if required by the business)
  • Booking details (date, time, service selected)
  • Any notes you provide

4. How We Use Your Data

We process your data for:

  • Processing and managing your booking
  • Sending booking confirmations and reminders
  • Communicating changes to your appointment
  • Providing customer service

5. Legal Basis for Processing

We process your personal data based on your explicit consent (GDPR Art. 6(1)(a)), which you provide when making a booking. You may withdraw consent at any time.

6. Data Retention

Your personal data is retained for as long as necessary to fulfill the booking and for any legal accounting requirements. After this period, data is either deleted or anonymized.

7. Your Rights

Under GDPR, you have the right to:

  • Access - Access - Request a copy of your personal data
  • Rectification - Rectification - Correct inaccurate data
  • Erasure - Erasure - Request deletion of your data
  • Portability - Portability - Receive your data in a machine-readable format
  • Object - Object - Object to certain processing
  • Withdraw consent - Withdraw consent - At any time

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit using TLS.

9. Third Parties

We do not sell your personal data. We may share data with service providers who assist in operating our platform (e.g., email delivery), under strict data processing agreements.

10. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact the business operating your booking page, or reach out to our support team.

11. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local Data Protection Authority.